Hiring employees is an important job. It isn’t about finding the perfect candidate but the right fit for your organization. Instead of focusing on a potential hire’s IQ, focus on their emotional intelligence. It could change the type of employees you find for your organization. Watch for these signs of emotional intelligence in your next interview.
- Self Awareness: A self-aware person has a clear picture of their strengths/weakness and can behave with humility. The classic interview question ‘what are your biggest strengths/weaknesses?’ is a way to gauge a person’s self-awareness. Try asking prospective staff to evaluate both their good and bad qualities objectively.
- Self-Regulation: A person with self-regulation skills can control their emotions even during times of heightened stress. They don’t yell, attack others, compromise their values, or make rash decisions. They can pause, hold themselves accountable, and calm down. Ask your interviewee about frustrating work experiences. How did they handle it? What triggered their emotions? How did they relax and focus? Pay attention to the candidate’s feelings while they share their story. If they become agitated, nervous, or arrogant, they may struggle to self-regulate.
- Motivation: You want to hire people who want to succeed and are personally motivated. People with strong motivational skills can assess their dreams, make goals to achieve them, and work each day towards that goal. They set high standards for themselves and strive to keep them. Ask your applicant’s references about their motivation at their previous jobs. Did they preserve during times of struggle? Did they have high standards and a drive to succeed?
- Empathy: An empathetic person can put themselves in other people’s shoes. A person with strong empathetic skills can help other people develop their talents and abilities, give constructive feedback, and listen to others. When interviewing a prospective employee, ask about times they have helped others succeed. What did they do to play a part in other’s success? How did that make them feel? Pay attention to their body language while they talk. If they look tight and uncomfortable, helping others may not be easy for them. If they seem excited and proud, they have strong empathetic skills.
- Social Skills: Navigating a new workplace can be stressful. New hires with strong social skills know how to manage change, conflict, and communicating. If you want to find an excellent fit for your team, you need candidates with strong social skills.
You’re not going to find a perfect candidate during the interview stage. Focus on emotional skills that will be a good fit for your business. Study Daniel Goleman’s books Emotional Intelligence and The Emotionally Intelligent Workplace and seek training for yourself and your fellow business partners on this topic. The training offered at Your Healthy Reality is based on emotional intelligence tools and is designed to help your business develop an emotionally intelligent culture. It can change your business and help you attract the right teammates.